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| Returns are eligible for a full refund if returned within 30 days with a receipt. To ensure your item is covered by our free return policy, returns must be initiated within 14 days of the ship date. Returns initiated after 14 days will have a $9.95 return charge deducted from your refund. Full-priced merchandise, with the exception of furs, watches and jewelry, received after 30 days will be credited based on the current selling price. Returns of furs, watches and jewelry items will not be accepted after 30 days. All other merchandise can be returned up to one year after purchase. Unfortunately, we cannot exchange, replace or credit gourmet, monogrammed or personalized items. We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers. For all returns, merchandise must be presented in saleable condition and established proof of purchase is required.
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